At Carib Fanny, we offer our customers guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return your merchandise within 14 days of placing your order.
Late Returns
Customers have 14 days to send back purchases made at Carib Fanny. Returns postmarked after 14 days will be refused and sent back at the customer's expense.
Exchanges
No exchanges are available unless due to an error of ours.
Shipping Charges
If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return and provide a USPS paid shipping label via email for orders within the United States.
If the return is not due to an error of ours (i.e. you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs.
Refunds
Refunds are issued back to the original form of payment used for the purchase upon the successful receiving to Carib Fanny of the returned item. Products must be in UNUSED AND BRAND NEW CONDITION. If the product is used or damaged, this includes visible signs of use including deodorant/cosmetic stains, perfume, scents, etc. We will not reimburse you for the item or shipping fees. Please pack your returns carefully. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Please keep in mind that original shipping fees are non-refundable.
U.S. Domestic Returns/International Returns
Please email info@caribfanny.com to begin the process of returning your item(s) to us.
